Judy Gilmour


Practice Manager
Stoke Medical Centre
PO Box 2206
Nelson 7041

Wk Ph: 03 547 7488

PMAANZ email: chair@pmaanz.org.nz

I have worked in General Practice since 1999. Like many others, I was originally employed as a receptionist and took on the role as Practice Manager in 2001. I am currently employed in a busy urban practice in Nelson.

Over the years, my role as a practice manager has led me to hold various other roles within the health sector. These include being a Cornerstone Assessor, in the infancy of the accreditation process and being a representative on both a PHO Clinical Governance Committee and a PHO board.

I really enjoy learning and sharing knowledge with other practice managers and health professionals. I am passionate about primary care and providing a quality service to patients. I have gained a lot from being a PMAANZ member, and have experienced great personal growth in my time on the executive committee.

I am fortunate to be employed by a fabulous group of doctors who truly appreciate and recognise the role of a Practice Manager. My hope for the future of PMAANZ is for us to continue to promote the value of Practice Managers and for all managers to be given the opportunity to be members of our association.

Lana McNicholas


Medical Centre Manager 
The Doctors Phoenix 
Pyne Street 
Whakatane 3120

Ph: 07 307 0586

PMAANZ email: treasurer@pmaanz.org.nz

I am excited to have been elected to the PMAANZ Executive, and am very much looking forward to being able to network and share ideas with other brilliant like-minded people within our industry. Throughout the week, you will find me at The Doctors Phoenix, in Whakatane. I’m lucky enough to live in the sunny Bay of Plenty, and here my role as Medical Centre Manager keeps me on my toes. I am a keen learner and enjoy developing myself professionally.

I am qualified in Event and Tourism Management, and achieved the NZIM Diploma in Practice Management earlier this year. I’m grateful for the education pathways PMAANZ provides, and know they have helped me immensely since beginning my career in the health industry. Practice Management is a diverse and sometimes challenging role, one that is unique and requires a variety of skills and attributes.

On weekends and when not studying I enjoy the beach, fishing at White Island and spending time with my stepdaughter. I look forward to working with you all!

Wendy Slight


Practice Manager
Newlands Medical Centre
15 Batchelor Street
Wellington 6442

Wk Ph: 04 912 1034 (DDI)

PMAANZ email: secretary@pmaanz.org.nz

I have been a member of PMAANZ since 1999 when I began my practice management career at Onslow Medical Centre, where I stayed for almost 10 years. After a two year break I joined Newlands Medical Centre, where an innovative team of business partners keep me busy – life is never dull! I thrive on the variety of our role, which is continually changing and developing.

The support and wisdom that I’ve received from colleagues in PMAANZ has been my lifeline and I value the friendships that have resulted from the network. For me, PMAANZ is all about relationships and supporting each other– locally in our branches, nationally within PMAANZ and the wider health sector, and internationally.

Through attendance at AAPM conferences, and through the Joint Education Symposium in Wellington in 2014, I have made some great contacts amongst our Australian colleagues, and that is a relationship I am keen to continue. There is a wonderful opportunity for mutual learning to be had. In August 2016 I became the first non-Australian to be accepted as a Fellow of AAPM.

Outside of work, you’ll find me with my nose in a good book, at a movie, in the kitchen, or catching up with friends over wine or coffee. They are my “happy places” where I recover from our increasingly busy work life. I am excited by the challenges ahead and looking forward to contributing as a member of the Executive.

Sue Taaffe

Conference Co-Convener

Practice Manager
Carlyle Medical Centre
123 Carlyle Street
Hospital Hill
Napier 4110

Wk Ph: 06 835 3720

PMAANZ email: conference@pmaanz.org.nz

It is with much excitement that I am stepping into the role of Acting Treasurer for the PMAANZ Executive. My health background is varied and ranges from health promotion through to practice management. It has been a wonderful journey and I believe each role has enabled and fostered a knowledge base which has served me well in my current role of Practice Manager at Carlyle Medical Centre in Napier, Hawke’s Bay.

Two of my roles were based in the NGO sector – this is grounding work; it instills a sense of financial responsibility and accountability that endures. I have also worked within our local PHO, now Health Hawkes’ Bay PHO and this experience was crucial in understanding the multi-faceted and complex health system that we work within. As Practice Manager for a family-focused practice with an enrolled population of just over 6,500 I believe I have found my ultimate job. Every day is different with equal measures of challenges and rewards and I quite simply love it.

Being new to the specific demands of practice management I was grateful for the support of an overarching body, PMAANZ. Access to the collective knowledge and experience across our country was immeasurably beneficial. Joining the Executive will allow me the privilege of giving back to the Association; but I am aware that I will equally benefit. I look forward to meeting you all over time.

Henrietta Taia

Branch Liaison and Conference Co-Convenor

Practice Manager
Royal Heights Medical Centre
138 Royal Road
Royal Heights
Auckland 0602

Wk Ph: 09 833 7347
Mob: 021 253 2970

PMAANZ email: branches@pmaanz.org.nz

Tena Koutou Ko Pureora toku maunga, Ko Waimiha toku awa, Ko Tainui toku waka, Ko Tainui toku iwi, Ko Rereahu toku hapu, Ko Rereahu me Te Kahatuatini oku marae Ko Henrietta Taia ahau.

I work in one of the best medical centres in West Auckland and I love my job! I've been employed by the same company Westview Medical Centre for the past 19 years (almost half my life) and moved my way through the ranks from Receptionist to Head Receptionist to Practice Manager. In 2006 I first joined PMAANZ and never looked back.

PMAANZ has enabled me to network with other managers and share valuable information and ideas. PMAANZ annual conference is a great event to attend, there is always something new to learn and many friendships made. Your employers will surely be impressed by the information and new initiatives you feedback to your organisation. I was elected on the National Executive this year and look forward to helping like-minded fabulous people.

He aha te mea nui o te ao? He tangata! He tangata! He tanata! – What is the most important thing in the world? It is people! It is people! It is people! Noreira, tena koutou, tena koutou, tena koutou katoa.

Angela Wilson

Membership Portfolio

Practice Manager
Tawa Medical Centre
17 Rewa Terrace
Wellington 5028

Ph: 04 232 7193

PMAANZ email: membership@pmaanz.org.nz

When I took over as the Practice Manager of Tawa Medical Centre and Linden Surgery I was encouraged to become a member of PMAANZ, which I have now been for nine years. I first stood for the Wellington Branch Chair position because of the support I received from fellow Wellington PMAANZ members and after three years as chair, stood for the Executive.

I now hold the Membership Portfolio on the Executive, and part of my role will be to expand the PMAANZ Membership base by giving all Practice Managers the opportunity to assess the value that PMAANZ Membership can provide in supporting them in their roles, through our educational papers, the PMAANZ Annual Conference and the support that is available by networking with fellow PMAANZ members.

Being a Practice Manager is both a rewarding and a challenging position, through my PMAANZ membership I have developed a great network of bright and talented individuals. This has provided me with a brilliant support system. If you have any questions please do not hesitate to contact me, I am best reached on my email, membership@pmaanz.org.nz I look forward to the continued growth and development of PMAANZ. Best wishes to you all for 2018!

Michelle Te Kira

Education Portfolio

Michelle Te Kira
Education Portfolio Manager
Workers Health Care Ltd
55-57 Lincoln Road
Auckland 0650

Ph: 09 8373933 PMAANZ

email: education@pmaanz.org.nz

Hi everyone, I’m Michelle Te Kira from Auckland and I feel very privileged to have been invited to join the executive team at PMAANZ and look forward to getting stuck in and meeting new people, sharing, learning and having some fun as well while we are at it. I was born in Napier grew up in Waiouru then Hamilton where I did my High School and Tertiary Training at Waikato University. I have lived in Auckland however my entire adult life so am pretty much a true blue Jafa now.

I have worked in the Health Sector since 2005 and at my current position at Waitakere Union Health Centre. I am passionate about reducing inequalities in healthcare, we have a very high needs population at our practice which is medium size 6400 and growing and my main role is to support my team with robust policies and systems, to enable high quality healthcare provision, within sound and viable business practices.

I am very lucky to have amazing support in my Directors at the Unions and we are an active Living Wage employer and a political team not afraid to too stand up for what we believe in – makes my team very unique. I am really looking forward to using my experience to support other members, I see Practice Management as a growing workforce which now requires highly skilled, multi skilled people which is why I am passionate also about further education, upskilling and support for administrators coming through and current managers. So, roll on 2018 and excuse me while I shake off the training wheels and get settled into my new role.