Practice Manager (Part-Time)

About the Company

High Country Health Ltd is the Company operating the Twizel Medical Centre - a remote, rural, Community-owned practice, delivering Primary Healthcare and Emergency/Afterhours and District Nursing services. Our growing practice caters for an enrolled population and visitors to the region, with a dynamic and dedicated team of health professionals who value going the extra mile. Set in the heart of the Mackenzie Country, surrounded by mountains, lakes and spectacular scenery, Twizel is an amazing place to work and live.

About the role

Our growing community-owned Medical Centre is in the heart of the Mackenzie Country, on the busy tourist trail and surrounded by mountains, lakes and spectacular scenery.

We are seeking a Part-time Practice Manager (20 Hours) with personality, passion and a multidisciplinary skill set to engage with our community, lead and support our team and manage the day to day operations of our Cornerstone-accredited practice.

Our practice is comprised of friendly staff who value personal relationships and going the extra mile. Our centre is a modern purpose-designed facility, providing 24/7 emergency response services, district nursing and allied health services.

Reporting to and working alongside the Board of Directors, the Practice Manager is an integral role in the practice requiring an experienced leader, skilled in change management, people leadership, IT systems, service delivery and preferably (although not essential) with experience in the health sector.

Working closely with staff, contractors and allied Health Professionals, the Practice Manager will ensure an efficient, sustainable, equitable and professional level of service.

Twizel Medical Centre is a Cornerstone Accredited Practice holding Bronze tier status.

Direct Responsibilities:

• Overseeing the day-to-day operations of the medical practice, ensuring smooth and efficient workflows, efficient administration of service contracts and effective running of IT and other business support systems.
• Managing the team, including recruitment, training, and performance management
• Fostering a positive and collaborative work environment that supports the professional development of the team
• Liaising with allied healthcare providers and contractors and the community
• Developing and implementing policies and procedures to improve patient experience and practice efficiency
• Analysing financial and operational data to identify areas for improvement and drive strategic decision-making and driving a focus on cornerstone compliance and quality improvement.
• Ensuring the building facilities and equipment are well maintained and compliant with regulations.

To be successful in this role you will demonstrate:

• You will have prior experience in health-care related delivery or a related field such as HR, health and safety, facilities management, contract and/or information systems.
• A reliable and strong work ethic - with initiative and an ability to multi-task
• Excellent communication and interpersonal skills, with the ability to effectively liaise with healthcare professionals, patients, and external stakeholders
• Proven people leadership and team management skills
• Strong analytical and problem-solving skills, with the ability to use data to drive decision-making
• Sound financial management skills (budgeting experience and a knowledge of Xero is ideal)
• Proficiency in using medical practice management software (preferable MedTech Evolution) and other relevant technology
• Knowledge of working with Cornerstone or similar audited/standards based system would be advantageous

If you are an experienced and passionate leader looking to make a meaningful impact, we encourage you to apply now.

Applications close at 5pm on 30 May 2025.